Slack Admin Certification Practice Test

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What should be assessed regarding third-party apps before installing them?

Availability in all channels
User engagement metrics
Third-party review
Cost efficiency

The correct answer is: Third-party review

When considering the installation of third-party apps in Slack, assessing third-party reviews is crucial. These reviews often provide insights into the reliability, functionality, and security of the app. They can highlight user experiences, potential issues, and the level of support offered by the app developers. Understanding what other users have encountered can help you gauge whether the app meets the needs of your organization and if it aligns with your security and compliance standards. The other options, while they may be relevant to the app selection process, do not provide as comprehensive an overview as third-party reviews. Availability in all channels might not be essential if the app serves a specific function and meets other criteria effectively. User engagement metrics focus more on how actively users are interacting with the app, but this does not necessarily indicate the app's effectiveness or reliability. Cost efficiency is important, but it should not be the sole basis for selection without considering the app’s reputation and user feedback.